This Shipping Policy (“Policy”) is provided by Wakeup Furniture, an online retailer of furniture (“Wakeup Furniture”), to outline the terms and conditions governing the shipping of products purchased from Wakeup Furniture’s website (https://wakeupfurniture.co.uk). By placing an order through the Website, you agree to comply with and be bound by this Policy.
1. Shipping Methods and Timeframes:
Wakeup Furniture offers various shipping methods to deliver your purchased products, including but not limited to:
Standard Shipping: Products will be delivered within 10-14 weeks from the date of order processing.
Shipping timeframes may vary depending on product availability, shipping destination, and other factors beyond Wakeup Furniture’s control. Wakeup Furniture will make reasonable efforts to provide accurate estimates; however, delays may occur due to unforeseen circumstances.
2. Shipping Charges:
Shipping charges will be calculated based on factors such as product weight, dimensions, shipping method selected, and delivery destination. The applicable shipping charges will be displayed at checkout before you confirm your order.
3. Shipping Restrictions:
Wakeup Furniture currently ships within the contiguous United Kingdom. We regret to inform you that we cannot deliver to P.O. boxes or international addresses at this time.
4. Order Processing:
Upon receipt of your order, Wakeup Furniture will process it within 25-30 business days. Orders received after business hours or on weekends or holidays will be processed on the next business day.
Order CutOff time: 12:00 PM (Orders placed after this time will be accepted the following day)
Handling Time 20-30 days (Monday-Sunday)
Delivery Time 10-14 weeks (Monday-Saturday)
We use the following shipping parties: -
- Fedex
5. Order Tracking:
Once your order has been processed and shipped, Wakeup Furniture will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment through our designated carrier’s website.
6. Delivery Acceptance:
Upon delivery, it is your responsibility to inspect the packaging and contents of the shipment for any damages or discrepancies. If you notice any issues, please notify Wakeup Furniture’s customer service team within 14 days of delivery for assistance.
7. Change of Delivery Address:
If you need to change the delivery address after placing your order, please contact Wakeup Furniture’s customer service team as soon as possible. Please note that address changes may result in delays or additional charges, depending on the stage of order processing and shipping.
8. Return Shipping:
If you wish to return a product for any reason, please refer to our Return Policy for detailed instructions. Unless otherwise stated, you will be responsible for return shipping costs.
9. Contact Information:
If you have any questions or concerns regarding our Shipping Policy, please contact Wakeup Furniture’s customer service team via email at [contact email] or by phone at [contact number].
10. Policy Updates:
Wakeup Furniture reserves the right to update or modify this Shipping Policy at any time without prior notice. We encourage you to review this Policy periodically for any changes.
By placing an order with Wakeup Furniture, you acknowledge and agree to abide by the terms and conditions outlined in this Shipping Policy.
Contact Us
Don't hesitate to contact us if you have any questions.
- Via Email: support@wakeupfurniture.co.uk
- Via Phone Number: +44 7700 195474
- Via this Link: https://wakeupfurniture.co.uk/pages/contact